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Synology Records Double-Digit Sales Growth In Malaysia On Rising Govt, Healthcare Demand

By Abdul Hamid A Rahman

KUALA LUMPUR, Oct 22 (Bernama) -- Taiwanese technology company Synology Inc has recorded strong double-digit sales growth in Malaysia thus far this year, driven by increased demand for its data storage solutions from government and healthcare organisations.

Its Malaysia country manager Jason Sin said the company maintained strong growth despite higher hard disk drive prices.

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“To date, we have recorded double-digit growth. I would say it is close to three-digit growth,” he told Bernama in an exclusive interview on the sidelines of Synology’s annual media event here on Wednesday.

Synology specialises in network-attached storage appliances.

However, the company did not disclose an exact growth rate or specify the measure used.

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Sin said the company had received increased interest from the medical industry as customers became more aware of storage solutions that could support their medical data and requirements.

“Government demand involved both state and federal levels, with more projects coming from the federal government, but we cannot identify the agencies involved due to non-disclosure agreements,” he said.

On data protection, Sin urged companies to test their backup arrangements against different scenarios, including ransomware attacks, internal threats and accidental data deletion, rather than assuming that having a backup solution was sufficient.

Meanwhile, Synology international business department director Joanne Weng said hybrid cloud infrastructure would remain a long-term trend as businesses sought to combine public cloud services with their own private infrastructure.

“We have also seen a lot of customers who were moving to the cloud first. Now, actually, they are pulling data down to their private infrastructure,” she said.

Weng said combining public and private cloud infrastructure enabled businesses to benefit from both environments.

“Businesses need to protect spending on data security and backups when reviewing budgets, while continuously training employees to work with artificial intelligence (AI) and recognise emerging risks,” she said.

On AI adoption, Synology Southeast Asia head Antoine Yang said fragmented data remained a challenge for Malaysian businesses, including manufacturers, with information stored across computers, cloud infrastructure and other locations.

“Businesses needed to ensure the data supplied to AI systems was accurate to produce more useful insights.

“While employees were already familiar with AI tools, a gap remained in using business-critical data with AI to generate profits, partly due to concerns over confidential information being exposed,” he said.

Yang emphasised that enhanced data governance is essential before businesses connect their information to AI systems.

-- BERNAMA